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Video Playback Problems

Fix issues with video modules not playing or loading

Common Video Issues

Videos Won't Play

If videos aren't playing:

  • Check your internet connection speed and stability
  • Try refreshing the page or clearing your browser cache
  • Update your browser to the latest version
  • Disable browser extensions that might interfere with video playback
  • Try a different browser (Chrome, Firefox, Safari, Edge)

Videos Loading Slowly

Slow loading is usually related to internet speed. Try pausing other downloads or streaming services, or switch to a faster connection. Videos are optimized for various connection speeds and will adjust quality automatically.

Audio Issues

If you can't hear audio, check your device's volume settings, browser audio permissions, and ensure no other applications are using your audio output. Try refreshing the page or restarting your browser.

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