Refund Policy
Last modified: February 2, 2025
Introduction
Independent Artist Method ("IAM," "we," "our") is committed to your satisfaction. If you have purchased a digital product from IAM and are unhappy with the product received, you may be eligible for a refund if requested within 30 days of the original purchase date, subject to the terms below.
Products Covered
This policy applies to our current offerings, including but not limited to: Optimization Masterclass, Full Scaling System, Scaling Software Trifecta (subscription), lifetime access, credit packs, and combo purchases (e.g., Full Scaling + Trifecta). Subscription refunds (if any) are as stated below; after the applicable refund period, we do not refund the unused portion of a subscription period unless required by law or at our discretion.
Non-returnable or Limited Refund Items
The following are non-returnable or have limited refund eligibility as stated at the time of purchase on https://independentartistmethod.com:
- Lifetime Access purchases made more than 30 days ago
- Recurring subscription products (e.g., Scaling Software Trifecta) beyond their stated refund period (e.g., first 30 days)
- Credit pack purchases once credits have been applied or after a short window (e.g., 7 days) unless required by law or at our discretion
Referral credit has no cash value and is not refundable. If a referred customer is refunded, we may revoke the corresponding referrer credit as described in our Referral Terms.
Refunds of Digital / Subscription Goods
To be eligible for a refund on digital or subscription goods, the following must be met:
- The refund request must be made in writing by contacting support@independentartistmethod.com.
- The request must be received within 30 days of the original purchase date (or within the stated refund period for the product).
We are committed to our customers and want to understand how we can resolve any dissatisfaction. Please contact us at support@independentartistmethod.com for any questions related to this policy or to let us know how we can help.
Contact Information
Independent Artist Method
447 Sutter Street Ste 405 #502,
San Francisco CA, United States 94108